The hotel looks nice and the staff was friendly. I enjoyed them putting a bag of fresh towels on our door when we didn't want to be serviced. However, after our first night I woke up to get ready and after I took a shower I was getting ready and heard something drop in the shower. It startled me and I was thinking I didn't have a soap bar or anything and when I peeked in it was a GIANT palmetto cockroach!!! I freaked out and had my fiance kill it. We told the front desk lady and she just brushed it off that there is no way to prevent them. She ended up giving me a free water for my "suffering." The cracks under the doors are huge so I'm sure it came in under there. We ended up putting a towel under our door for the second night and didn't wake up to any visitors.
While it said there was complimentary coffee in the lobby, there wasn't. When we asked, they said the complimenatry coffee was in the room. But overall, the room was nice and clean. Day employees behind the front desk were much more pleasant than night employees, to the point that I'm willing to write in my review. Tony at the bar is great!
Front desk staff were very friendly and helpful. The room was nice and clean for the most part. There was some water damage in the bathroom but seemed to be mostly repaired.
This hotel is beautiful. when you walk in it's smells good and all through the lobby. The rooms are very comfortable. Even before you get to the room, elevator and hallway to your room are clean. Bathroom clean, bed inviting, furnishings good quality, and plenty of space. Would recommend to everyone. GA from NC
I was very pleased with the hotel. The hotel is really close to downtown Charleston and The Isle of Palms .The rooms were nice and the beds were very comfortable. I had a room with a balcony which was perfect for my morning coffee. We had a GREAT experience. I would definitely recommend it to others. I will also be staying again in the near future. I only gave it 4 stars because the shower/tub drained extremely slow and the building (lobby/hallways) was COLD.
Courtyard By Marriott Charleston Mt Pleasant is a US Lodging based in Mount Pleasant, South Carolina. Courtyard By Marriott Charleston Mt Pleasant is located at 1251 Woodland Ave, Mt Pleasant, SC 29464, USA.
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