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months for a battery repair. She was also extremely rude on the phone. She explained that most people in the Watch repair industry take vacations in the summer. So I guess the consumer should receive bad customer service because people are taking vacations especially when you pay 2 to 3k for a watch. I will not be doing business with Reeds Jewelers in Mount Pleasant again.
I dropped my Tag off for a battery repair about a month ago. I was a little concerned that after a year and a half the battery was already dead, but after speaking with the associate she assured me this was normal. She recommended that I send the Watch off to make sure all seals were working properly at a cost of $160. I agreed that was the best practice. She said typically it takes 3 to 4 weeks. I was shocked when I got a call 3 weeks later from another associate to confirm if the amount was ok. I then inquired about the lengthy time it was taking. She said it would more than likely take at least 5 more weeks. If this is true we are talking 2
Wonderful first visit.
Reasonable prices for watch repair. Only $10 to fix my watch.
Excellent knowledgeable staff. Beautiful watches.
Reeds Jewelers is a US Jewelry Store based in Mount Pleasant, South Carolina. Reeds Jewelers is located at 1239 Belk Dr #102, Mt Pleasant, SC 29464, USA.
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