Not sure about another consumer, but if you can't give me a ballpark (about something self explanatory) and go by a case by case basis with no hourly shop or business rate?......all I can say is I wish mechanic shops were this vague on what labor rate was so I wouldn't waste my, or others time. Thanking you in advance for your professionalism, which is disturbing to a new customer and consumer. Have a great day.
We've shopped here several times and come in for repairs. They are always very helpful, knowledgeable, rofessional, and helpful... highly recommended!
Went to Mikes bikes and wasn't even charged to remove a pedal and bought a tool for later installation.
Much, much better than The Bicycle Shoppe (Mt. Pleasant.) The staff actually cares about you & wants to help you find a bike. Repairs and tune ups can take hours instead of weeks like the aforementioned. Take your business here if you're looking for quality.
Bit disappointed. I had called prior to making a visit to this store, I ask what the labor rate for an hour was?, I was asked what I was looking for, I said I have a crank I want taken off. Gave info on bike, and what was actually (the exact part) to be removed. I removed everything but the sprocket side of the crank. I was told is was a case by case basis. I ask again, do you have an hourly rate for labor as I have some other things that need to be addressed, I was told; Not really. I ask if it was a case by case quote, I was told yes. So my next question was, i need to bring the bike to you, you tell me what it will cost to fix and that is it? He said yes.
This was my first ever road bike rental and it worked seamlessly!!! Those guys at Trek in Mt. Pleasant were a group of awesome people!!! They made it so easy and hassle free! I originally signed a two day rental and charged as such but my trip's schedule prevented me to ride more so I did not have a choice but to return the bike a day early. No Problem at all!!! Took the bike even almost closing time and now I just checked my account and my refund is already there for the other day charged originally! When I returned to Charleston, I will definitely go back to this store! This also made me like Trek Bikes so, my next purchase, I will definitely give this a good consideration.
What a wonderful place to buy a bike! Jim and Dawn helped my wife and choose new bikes, they were extremely knowledgeable, friendly, and patient pulling bike after bike after bike down and tuning them so we could test ride. They were respectful of our budget and didn't try to up sell us...which we really appreciated. We stayed past closing so they could tune up the ones we decided on and everyone was super nice to us...felt like hanging out with friends. Way to go Trek of Mt. Pleasant, you've earned our business!
Trek Bicycle Store Of Mount Pleasant is a US Bicycle Store based in Mount Pleasant, South Carolina. Trek Bicycle Store Of Mount Pleasant is located at 1180 Oakland Market Rd, Mt Pleasant, SC 29466, USA.
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